About Our Client
Our client is an award-winning UK healthcare technology company developing AI-powered voice solutions for medical practices and clinics. Their innovative platform uses conversational AI to automate patient calls, manage appointment bookings, and support medical triage, helping healthcare providers deliver more efficient patient services.
Position Overview
The successful candidate will join the engineering team as a Backend Software Engineer, helping to build and scale the core infrastructure behind the company’s AI voice platform. Working on high-performance, real-time systems, you will design and develop scalable backend services, integrate with healthcare systems, and contribute to the architecture of a cutting-edge AI product.
Core Responsibilities
- Design and develop scalable backend services for real-time voice AI systems
- Build APIs and backend services that power conversational workflows and integrations
- Develop event-driven architectures supporting telephony, streaming, and AI responses
- Integrate with third-party systems and external platforms
- Optimise system performance, reliability, scalability, and latency
- Contribute to architectural decisions, infrastructure design, and engineering best practices
Desirable Skills
- Experience with voice or telephony technologies such as SIP or WebRTC
- Exposure to AI systems, large language models (LLMs), or conversational AI workflows
- Experience working within healthcare or other regulated industries
- Knowledge of infrastructure as code, including Terraform or AWS CDK
- Experience with observability, monitoring, and scaling production systems
What’s on Offer
- Salary of up to £90,000 per annum
- Hybrid working, with three days per week in the Borehamwood office
- Opportunity to work on cutting-edge AI technology within the healthcare sector
- Collaborative and innovative engineering environment
- Opportunity to influence the architecture and development of a rapidly growing platform
