About Our Client
Our client is a leading communications agency known for delivering standout work in the consumer and lifestyle space. With a client roster that includes some of the world’s most recognisable beauty and lifestyle brands, they are trusted to create strategic, creative campaigns that drive real impact.
Position Overview
We are seeking a skilled and strategic Account Director / Client Lead to join the team and take the reins on flagship client accounts, including the L’Oréal Group. This role will lead day-to-day client engagement, oversee cross-functional campaign delivery, and play a pivotal role in driving account growth. It is ideally suited to someone with experience in the luxury beauty or lifestyle sectors who is ready to take ownership of high-level relationships and shape communications strategies that cut through.
Core Responsibilities
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Act as the main point of contact for key client relationships, ensuring strategic alignment, consistent communication, and outstanding service delivery
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Provide ongoing strategic counsel, developing and implementing communications strategies that drive visibility and engagement
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Identify growth opportunities within existing accounts, expanding the agency’s remit across marketing, content, and strategic advisory services
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Lead integrated campaign planning and execution, overseeing cross-functional teams to deliver projects on time and on budget
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Oversee media and content strategies, ensuring clients remain relevant to target audiences and well-positioned in key outlets
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Build and maintain strong relationships with media, influencers, and partners in the consumer and lifestyle sectors
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Contribute to new business efforts through pitch support and market insight, helping identify and secure future opportunities
Capabilities Required
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Proven experience managing high-profile clients, preferably within luxury beauty or lifestyle sectors
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Exceptional relationship-building skills and experience managing complex, multi-stakeholder accounts
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Expertise in media relations, content development, and long-form storytelling
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Strong commercial acumen with a focus on business development and account expansion
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Confident leading teams and collaborating across disciplines to deliver high-impact work
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Entrepreneurial mindset and proactive approach to identifying opportunities and solving challenges
Desirable Skills
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Experience working with large global brands or within international agency settings
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A solid understanding of integrated marketing, social media strategy, and influencer engagement
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A background in journalism or editorial content would be advantageous
What’s on Offer
This is an opportunity to take a senior leadership role within a dynamic and highly respected agency. You will lead the relationship with L’Oréal Group, supporting both Group and brand teams across YSL Beauty, Garnier, Vichy, Prada Beauty, CeraVe, and La Roche-Posay. The role offers the chance to shape innovative campaigns, build long-term client partnerships, and be part of an ambitious and collaborative team. This is a hybrid role, with three days a week in the office.
